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BUSINESS SERVICES

STUDENT SERVICES

Hello! My Name is Carol.

Born in St. Thomas, Ontario, I've lived most of my life in London, Ontario.

To add to my mix of experiences, I have also spent seven years 

living  and working in British Columbia.

This business - Intelligent Document Services - allows me to 

offer my documentation talents to YOU
 - the small business owner or manager, non-profit managers - 
and also to YOU, the college or university student! 

You will get results that will be interesting, accurate, and useful. 
Your life will be easier! 

My  RESUME:  

OBJECTIVE:
         To make optimal use of my talents and skills

   PROFILE:   

My background and experience include:

• office management

• library training and work

• journalism training and work

Proficiencies:

• Ms Office Suite programs -  
  MS Word, MS Excel,  MS PowerPoint

• telephone and email communication

• interviewing techniques

• uses of the Internet

 I am dedicated, hard-working, and conscientious.

• Online systems: Internet web searching, online ordering, email programs including MS Outlook and Lotus Notes

• Design & Implementation of my web site: www.i-documentservice.com

• Word processing experience using MS Word, WordPerfect;  knowledge and use of formatting procedures to design forms, letters, and other documents

• Extensive knowledge and use of MS Excel spreadsheets; experience with formatting

• Data entry experience, data entry for web-page forms, and entering web-ready images  

• Use of database software programs: MS Access, Paradox, ACT!,  DataTrek, Filemaker Pro, QuickBooks, Maximizer, and in-house UNIX-based systems

• Desktop publishing experience using MS Publisher and Publish-It; Designing of forms and signage, invitations, business cards, thank-you cards

• Experience using Lotus SmartSuite programs including Lotus Notes  and Approach database

• Knowledge and use of scanning software and hardware

• Experience using a digital camera  and use of Adobe Photoshop for image editing 

          ADMINISTRATIVE/ORGANIZATIONAL SKILLS:

• Management of two separate payrolls in a medium-sized branch office: 11 staff members

• Experience with all general office functions: switchboard duties, word processing, fax sending, photocopying, email use, sending courier packages

• Experience dealing with the public, in person and by telephone; managing difficult situations

• Excellent telephone manner; Experience marketing by telephone; Design, implementation & analysis of community surveys

• Excellent word processing and formatting skills

• Set up and Operation of a small business: Intelligent Document Services

HIGHLIGHTS of my WORK EXPERIENCES:

• Worked as part of a community economic development project in Exeter, Ontario, performing various administrative support functions including creating MS PowerPoint presentations for community meetings and assisting with two major community events; producing all documentation required to assist this project

• Worked in corporate libraries in B.C. including B.C. Hydro and MacMillan Bloedel Research Library

• Worked in marketing research, for Angus Reid Group in Vancouver, B.C.

• Worked for Sykes Canada in the Rogers Home Phone program and in the Capital One credit card program  (Telephone Sales & Customer Service)

• Worked in office positions including office manager and accounts payable, for companies including a property management company, investment brokerage firms, health services, non-profit agencies, research companies, and  construction-related companies.

• Volunteer work for the Centre for Lifelong Learning Library in London, Ontario

• Volunteer work for the library of the B.C. Paraplegic Association in Vancouver, B.C.

CALL ME !

519-453-6762 

or SEND E-Mail to: info@i-documentservice.com